Frequently Asked Questions.
Hopefully you'll find the answer to most, if not all, of your queries in here...
The main question, why should we hire you to be our wedding photographer?
Difficult one to answer this without sounding pompous or full of my own importance. I'm about as down to earth as you can be so blowing my own trumpet doesn't come naturally but here goes...
You should hire me because you like my style of photography and because you want someone there on the day who knows how things work, who's unflappable and who will make it work for you no matter what happens. If the hair and makeup run late or we get stuck in traffic, ach these things happen so don't worry about it! If it rains and it's blowing a gale, there's nothing we can do about the weather so don't worry about it! Let me come up with the solutions to the challenges on the day. You enjoy yourself, I've got this.
The other reason is I never, and I mean never, turn up to a wedding without something new to try. Being perfectly honest that is as much to do with my own motivations as it is to make my clients happy but it's one of those things that benefits us both.
And finally, that thing I wrote that you hopefully read on my home page? The one about it being as important that you have fun as it is that we create brilliant photographs?
I absolutely 100%, mean every word of that.
How do we book you?
Ideally let's meet for a chat first. You'll spend a lot of time with your photographer on your wedding day so it's a good idea to put a face to the name and see if you like them. It's also a chance for me to be sure I can make your photography plans happen. If I don't think we're a good fit I won't tell you otherwise, that's a promise! Thankfully I get on with the vast majority of people so there's every chance we'll be a good fit. If we can't meet in person we can chat over the phone or if you're still sure without either of that of course you can go ahead and book the date. Here's how...
I'll send you a booking proposal email. This takes you through the next steps and asks you to sign the contract (you can do it on your phone) and decide on your package (online shopping kart sort of thing). If you aren't sure about the package or would like a custom one just let me know and I'll create that for you.
I ask for a £200 booking fee when you sign the contract and the remaining fee no later than two weeks before the wedding.
Yes you can pay whenever you want before then if you prefer.
Once your contract is signed by both of you and the booking fee is paid, you get access to your very own portal. This is your page that contains links to your invoice, contract and most importantly any galleries and album design proofs. A one stop online shop so to speak.
If we have to cancel is our booking fee refunded?
Your £200 booking fee is non-refundable, it is the cost of guaranteeing the date and once you have paid that plus signed the contract I will turn down all other enquiries for that date. However if you are rescheduling your wedding and I am still free on the new date, I'd be happy to just change the date.
What happens if you are ill on our wedding day?
There's a couple of ways to answer this. In the worst case scenario I would have my associate photographer take my place, if for some reason she couldn't make it I would contact colleagues through the Society of Wedding & Portrait Photographers (SWPP) to help.
However, to be absolutely clear, it would take a very serious illness for me to not be there. This isn't the kind of job where you can phone in sick. Reputation is everything and if that's true so is the fact that you're only as good as your last wedding. If I break my leg and it's in a cast, I'll still be there. My associate would be there too but I'll be there!
Do you carry spare equipment in case of a fault?
Yes! I shoot with 2 camera's and multiple lenses. I believe in the saying 'two is one and one is none' so I also have other spare equipment should something go wrong.
Can we provide you with a shot list?
That really depends on what you mean by a shot list. Before your wedding we'll have a chat about timelines and who's who and so on. Part of that chat will be your group photos, for which I will ask you to provide a list. Other than that I'm happy for you to ask if I can try and get some shots in particular and if you have ideas of your own I promise I am very much open to them. However I can't work with an extensive list of must have shots. I know some websites give you a download to go through and whilst it might seem sensible in theory, in practise they just get in the way. If I am looking at a list, I'm missing moments. Trust me to be your photographer and let me capture the important moments of the day. I've done this a few times now and I know what I'm doing.
Pricing, what does it cover?
I list all my prices here. It 's actually something that causes a lot of debate in the industry about whether to list prices or not.
Personally I don't like putting something in my shopping trolley without knowing how much it costs (I'm not tight, honest!)
so I definitely want to know how much something costs when there are bigger sums involved.
Coverage: My usual start time is about 2 hours before the ceremony and I'm there right up until a good few dances after the first dance. I don't put a time on when I'll leave because it's actually up to you and your guests. I've had weddings where I could've left after the first two dances because I've taken so many photos of everyone giving it laldy on the dance floor! I've also stayed for over an hour because it took a wee while for everyone to get their dancing shoes on! So basically I'll be there until I feel like I've got enough of those fun, colourful, energetic dancing shots that are the perfect way to finish your gallery.
Travel: 3 hours round trip from my home is included so long as I don't need to take a plane or boat! If your package includes a pre or post-wedding shoot that travel time also counts towards the 3 hours. I'm more than happy to travel further afield and that includes beyond Scotland, it's just there might be an extra charge to cover my expenses. Getting married on the amalfi coast? I am there!
Albums: I'm a big fan of printing photos, you might be able to tell that from the wedding packages page! I'm a wee bit obsessed about the quality of the books, trust me when I say I want them to be perfect. I include albums in both of my standard packages because USB's are just incredibly meh. I don't care how nice a box it comes in, USB's just don't float my boat.
Custom or bespoke packages: Please do try me! It's rare anyone asks about a custom package so absolutely do not be put off asking! I made my standard packages what they are because that's what my experience tells me will suit the majority of people, but I totally understand it won't be everyone's cuppa.
Do you work with a second photographer?
Yes, quite often in fact. It isn't essential but if you love those documentary style photographs then a second photographer is ideal. They also mean we can be in two places at once, capturing both of your prep in the morning even if you're not getting ready in the same place. One of my favourite things they will do is allow us to capture both of your reactions to the entrance and walk down the aisle. It can be done with a solo photographer but as quick on my feet as I can be, it makes it a lot easier if there's two of us!
Do we feed you on the day?
It would be amazingly kind of you if you did and believe me when I say it's very much appreciated! We would ideally be fed at the same time as you because lets be honest, no-one wants their photo taken when they're eating. We will bring our own water and snacks but a warm meal is always welcome.
Do you edit all of the photographs and how many will we get?
Absolutely! Not a single image will find it's way into your gallery that hasn't been personally edited by me.
As for the size of your gallery, I never promise numbers of images because every wedding is different. That being said I can't remember the last time I photographed a full day wedding and delivered less than 500 images, so as a rough idea think 500+ which is a helluva long slideshow for the new in-laws!
Will our photographs be watermarked?
No. They are high resolution and definitely not watermarked. Your preview pics will be watermarked but that is it.
Do I own the copyright to the images?
Essentially no, the copyright for any photograph remains with the photographer (that goes for you too when you take a photo) unless sold by them. What I give all my clients is a release for their images that allows them to print their photos but also to share them with family and friends. Where copyright comes into play is when Hello magazine contacts you because they want to do an article on your amazing wedding! You would need to contact me and we'll split the wealth I promise! Okay that might be unlikely (hey you never know!) so really all it means is I might use some of your images in a sample album to show other couples how amazing their photos might be.
Do you provide videography?
No, I'm a photographer and that's about it. I chose to specialise in photography because it's what I love. I can suggest some brilliant videographers if that's something you want to explore.
How long will it be before we have all our photographs?
Your preview will be done within 48 hours usually. The only reason it wouldn't be is if I have another wedding the day after yours!
After that your full gallery will be ready within 6-8 weeks. I occasionally take the full 8 weeks depending on how busy I am but sometimes it will be much sooner.
How long will it be before we have album?
This is a bit more difficult to put a time on. It depends on a number of things, such as you choosing your favourites. That's something you really don't want to rush. I do album design in batches and take each in turn. So someone who got married 6 months before you will be in the queue ahead of you.
I would aim to have a design proof for you to approve within a couple of months of you submitting your favourites. Once approved it takes about 5 weeks for delivery.
What if we want to include more photographs in the album?
I honestly hope you do. I hope you have a nightmare picking your favourites because there's just too many to choose from! haha! If that happens I'll know I've done my job right. Your album (depending on your package) can comfortably accommodate between 50 and 80 images. Extra spreads cost £25 each but for every two you order you get one free. Order five or more extra spreads and as well as being able to include an extra ~50 images your album will be automatically upgraded.
How does the album process work?
You choose your favourites, I will then create a first draft design and upload it to your portal. You can then request some tweaks which I will make and then upload version 2 etc Once you're 100% happy you approve the design and we move onto choosing your cover and any text.
Last question, can we contact you in the run up to our wedding for advice/suggestions/anything at all?
Yes! Please don't be strangers. I've been to a lot of weddings as you can imagine there's very little I haven't seen before, and if i can help offer some advice or even just have a look at something you loved and want to put our spin on... go for it! Once you've booked me I am your wedding photographer, helper, advice giver etc etc